Dangerous Banking practices in India-LEDS
Sir,
Now a days the bank pass books almost universally are updated at one open printer counter in most banks. They are left on the open counter unattended to be riffled through by anybody. Additionally, No acknowledgement is ever issued for leaving the pass book to be picked up later.
The earlier practice of passbook updating at individual counters for the passbooks with in that series afforded some degree of privacy and protection for sensitive personal financial information guaranteed by the Bankers confidentiality act.
Nowadays with the drop box facility we never get an official acknowledgement for deposited checks either, leading to a blame game, in case checks go missing.
Such actions of banks smack of poor customer service and severely curtail the rights of the customers.
All the Banks should immediately act and set these serious lacunae right .
Now a days the bank pass books almost universally are updated at one open printer counter in most banks. They are left on the open counter unattended to be riffled through by anybody. Additionally, No acknowledgement is ever issued for leaving the pass book to be picked up later.
The earlier practice of passbook updating at individual counters for the passbooks with in that series afforded some degree of privacy and protection for sensitive personal financial information guaranteed by the Bankers confidentiality act.
Nowadays with the drop box facility we never get an official acknowledgement for deposited checks either, leading to a blame game, in case checks go missing.
Such actions of banks smack of poor customer service and severely curtail the rights of the customers.
All the Banks should immediately act and set these serious lacunae right .
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